Our IT solutions

Network Management Satisfied Clients
To ensure the best solution is employed, iKnow’s approach is to get a comprehensive view of the whole issue. We listen carefully to your needs; we study thoroughly the environment, consider every option available then work on the solution so as to allow your business to grow.

Infrastructure Design
Our Infrastructure Designers have a pool of experience to tap on when appraising your business environment. Having done which, we will then proceed to devise a network solution that is resilient yet easy to maintain.

This usually involves undertaking:

IT Strategic Planning

Network Architectural Design

Project Management

Network Capacity Planning

Disaster Recovery Planning

Backup and Recovery Planning

Network Engineering

Network Security

Installation of Content Security Products

Security Encryption & Authentication

Physical Network Security

Virus Protection

Network Services

Network Rollout / Support Planning

Network Performance Monitoring

Operating Systems Upgrades

Multi-Platform Integration

LAN and WAN Rollouts

VPN Installations

Network Support
At iKnow, we are committed to provide our clients with top-notch support. Be it a new network or one that has been in use for a period of time, it is crucial to make sure your system is capable of meeting your business needs no matter how the business environment may change. In order to maintain a healthy network, the following services are fundamental:

High-end Technical Support

Backup & Recovery Management

Performance & Capacity Management

Disaster Recovery Management

Server Health Checks

Desktop installations and support services